Privacy Policy

Hagers Valuation Company

Email: hagersvaluation@protonmail.com

Phone: +4479166933890

Effective Date: 23 June 2026

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Introduction

Hagers Valuation Company (“we,” “our,” “us”) is committed to protecting the privacy and confidentiality of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, store, and safeguard personal data in compliance with Swiss data protection law (FADP) and the EU General Data Protection Regulation (GDPR).

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 Information We Collect

We may collect the following categories of personal data:

Identification Data: Name, address, phone number, email address.

Business Information: Company name, registration details, and professional contact information.

Transaction Data: Records of valuations, assays, invoices, and payments.

Technical Data: IP address, browser type, operating system, and website usage information.

Sensitive Data: Details related to precious metals (e.g., gold samples, assay results) provided for valuation.

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 Purpose of Data Processing

We process personal data for the following purposes:

To provide valuation and assaying services.

To issue reports, certificates, and invoices.

To maintain client records and comply with legal obligations.

To communicate with clients regarding services, updates, and inquiries.

To improve our website, services, and customer experience.

To comply with anti-money laundering (AML) and financial regulations.

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 Legal Basis for Processing

We process personal data under the following legal bases:

Contractual necessity: To fulfill service agreements.

Legal compliance: To meet Swiss and EU regulatory requirements.

Legitimate interests: To improve services and maintain business operations.

Consent: For marketing communications and optional data sharing.

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 Data Storage & Security

Data is stored securely on encrypted servers located in Switzerland and the EU.

Email communications are handled via ProtonMail, ensuring end-to-end encryption.

Access to data is restricted to authorized personnel only.

We implement technical and organizational measures to prevent unauthorized access, alteration, or disclosure.

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Data Sharing

We do not sell or trade personal data. Data may be shared only with:

Regulatory authorities (when legally required).

Trusted service providers (IT, accounting, compliance) under strict confidentiality agreements.

Law enforcement agencies, if mandated by law.

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 International Transfers

If data is transferred outside Switzerland or the EU, we ensure adequate safeguards such as Standard Contractual Clauses (SCCs) or equivalent legal mechanisms.

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Data Retention

Client records: Retained for 10 years in compliance with Swiss commercial law.

Assay and valuation reports: Retained for 15 years for regulatory and historical reference.

Marketing data: Retained until consent is withdrawn.

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Your Rights

Under GDPR and Swiss law, you have the right to:

Access your personal data.

Request correction of inaccurate data.

Request deletion (“right to be forgotten”).

Restrict or object to processing.

Data portability (receive your data in a structured format).

Withdraw consent at any time.

Requests can be made via email: hagersvaluation@protonmail.com 

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 Cookies & Website Tracking

Our website may use cookies and analytics tools to improve user experience. You can manage cookie preferences through your browser settings.

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Contact Us

For privacy-related inquiries, please contact:

Hagers Valuation Company

Email: hagersvaluation@protonmail.com 

Phone: +4479166933890

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Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Significant changes will be communicated directly to clients. This draft is detailed enough to serve as a professional privacy policy, but it should be reviewed by a Swiss legal expert to ensure full compliance with FADP and GDPR.